TERMS & CONDITIONS

Welcome to IntelRides, a school transportation technology platform operated by Technomanya Solution Pvt. Ltd. (“IntelRides”, “we”, “us”, or “our”).

These Terms & Conditions govern access to and use of the IntelRides website, applications, software platforms, and related services.

By accessing or using IntelRides, you agree to these Terms & Conditions. If you do not agree with these terms, you should not use the applicable service.

1. About IntelRides

IntelRides provides technology solutions for school transportation management, including:

  • Real-time bus tracking
  • Route and trip monitoring
  • Student pickup and drop management
  • Student attendance
  • Parent notifications
  • Driver and attendant applications
  • Transport manager/admin applications
  • Vehicle and driver management
  • Route deviation alerts
  • Reports and analytics
  • Communication tools
  • Camera/live surveillance features where subscribed
  • Other school transportation management services

Specific features may vary according to the school’s subscription, configuration, hardware, and service agreement.

2. User Accounts

Certain IntelRides services require users to create or receive an account.

Users must:

  • Provide accurate information
  • Keep login credentials confidential
  • Not share accounts with unauthorized individuals
  • Immediately report suspected unauthorized access
  • Use the platform only for legitimate purposes

Schools and administrators are responsible for managing authorized users and assigning appropriate access levels.

3. School and Administrator Responsibilities

Schools and authorized administrators are responsible for:

  • Providing accurate student, parent, route, driver, and vehicle information
  • Ensuring appropriate authorization for information shared with IntelRides
  • Managing user access
  • Informing parents/guardians about applicable school transportation procedures
  • Ensuring appropriate use of the platform by their staff and authorized users
  • Maintaining accurate route and transportation information

IntelRides is a technology service provider and does not replace the school’s responsibility for transportation operations or student supervision.

4. Parent and Guardian Responsibilities

Parents/guardians are responsible for:

  • Providing accurate information
  • Keeping account credentials secure
  • Using the application only for authorized purposes
  • Following school transportation instructions
  • Reviewing transportation notifications and updates
  • Reporting incorrect information or technical issues to the school or support team

5. Driver and Attendant Responsibilities

Drivers and attendants must use IntelRides only for authorized transportation activities.

They must follow:

  • School transportation policies
  • Assigned routes and instructions
  • Safety procedures
  • Applicable traffic and transportation laws
  • Instructions issued by the school or authorized transport manager

The IntelRides application must not be used in a manner that distracts the driver while the vehicle is moving.

6. GPS and Tracking Services

IntelRides provides GPS-based transportation monitoring where applicable.

Tracking accuracy and availability may be affected by:

  • GPS signal
  • Mobile network availability
  • Device condition
  • Power supply
  • Hardware performance
  • Weather or environmental conditions
  • Internet connectivity
  • Device/application settings

IntelRides therefore does not guarantee uninterrupted or perfectly accurate GPS tracking at all times.

7. Camera and Surveillance Services

Where camera services are enabled, authorized users may be able to access live or recorded footage from applicable vehicles.

Camera functionality depends on the installed hardware, network connectivity, power supply, storage capacity, and subscription.

Users must not:

  • Attempt unauthorized access to camera feeds
  • Record, copy, distribute, or publish footage without authorization
  • Use footage for unlawful or inappropriate purposes

Schools remain responsible for determining appropriate access permissions and operational use of camera systems.

8. Notifications and Alerts

IntelRides may provide notifications relating to:

  • Bus departure
  • Pickup and drop events
  • Estimated arrival
  • Route deviations
  • Student attendance
  • School announcements
  • Emergency alerts
  • Other transportation-related events

Notifications may be delayed or unavailable due to device settings, network connectivity, application permissions, hardware limitations, or other technical circumstances.

9. Service Availability

We aim to maintain reliable and secure services; however, we do not guarantee that the website, application, GPS service, camera feed, notifications, or other features will always be available without interruption.

Services may occasionally be unavailable due to:

  • Scheduled maintenance
  • Technical issues
  • Network failures
  • Hardware failures
  • Third-party service interruptions
  • Security incidents
  • Circumstances beyond our reasonable control

10. Third-Party Services and Hardware

IntelRides may integrate with third-party technologies, hardware, networks, maps, communication services, hosting providers, or other services.

IntelRides may not be responsible for failures caused exclusively by third-party systems outside our reasonable control.

11. Prohibited Use

Users must not:

  • Attempt to gain unauthorized access to the platform
  • Circumvent security controls
  • Modify, copy, reverse engineer, or misuse the software
  • Upload malicious code
  • Use the platform for unlawful activities
  • Access information belonging to another user without authorization
  • Interfere with the operation of the platform
  • Misuse student, parent, driver, or school information
  • Share confidential information without authorization

12. Intellectual Property

The IntelRides name, software, website, application, designs, content, interfaces, logos, trademarks, documentation, and related intellectual property belong to IntelRides/its applicable licensors unless otherwise stated.

Users receive only the right to use the services for their authorized purpose and do not receive ownership of the underlying software or intellectual property.

13. Data and Privacy

Use of IntelRides is also subject to our Privacy Policy, which explains how information is collected, used, stored, and protected.

Users should review the Privacy Policy before using the platform.

14. Payments and Subscriptions

Where IntelRides services are provided under a paid subscription or commercial agreement:

  • Fees will be governed by the applicable quotation, purchase order, subscription plan, or agreement.
  • Applicable taxes may be charged separately.
  • Specific features may depend on the selected plan.
  • Payment terms will be governed by the applicable commercial agreement.

In the event of a conflict between these Terms and a signed commercial agreement, the signed agreement will govern to the extent of the conflict.

15. Suspension or Termination

IntelRides or the applicable school/customer may restrict or terminate access where:

  • These Terms are violated
  • Unauthorized use is detected
  • Payment obligations are not fulfilled
  • Security is compromised
  • Access is no longer authorized
  • Required by law or regulatory authorities

Termination may affect access to certain services and account functionality.

16. Disclaimer

IntelRides provides technology intended to assist schools and transport teams in managing school transportation.

The platform is not a substitute for:

  • Proper driver supervision
  • School transportation policies
  • Physical supervision of students
  • Appropriate safety procedures
  • Emergency services
  • Compliance with applicable laws and regulations

The school, transport operator, drivers, attendants, parents/guardians, and other responsible parties remain responsible for their respective operational and safety responsibilities.

17. Limitation of Liability

To the maximum extent permitted by applicable law, IntelRides shall not be responsible for losses arising solely from circumstances outside its reasonable control, including network failures, GPS limitations, hardware failures, third-party service interruptions, unauthorized user actions, or inaccurate information supplied by customers/users.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

18. Indemnification

To the extent permitted by applicable law, users and organizations using IntelRides agree to be responsible for claims arising from their unauthorized use of the platform, violation of these Terms, misuse of information, or violation of applicable laws or third-party rights.

19. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be published on this page with the revised “Last Updated” date. Continued use of the services after an update may constitute acceptance of the updated Terms, subject to applicable law.

20. Governing Law and Jurisdiction

These Terms shall be governed by the applicable laws of India.

Subject to applicable law, disputes relating to these Terms or the services shall be subject to the jurisdiction of the competent courts at Pune, Maharashtra, India.

21. Contact Us

For questions regarding these Terms & Conditions, please contact:

Technomanya Solution Pvt. Ltd. / IntelRides
Gera Imperial Alpha, Office No. 508,
Kharadi, Pune – 411014, Maharashtra, India

Phone: +91 7798256132 / +91 7028045881
Email: director@technomanya.com
Website: www.intelrides.com